Returns

We work with small designers and can currently only accept returns for orders within the United States. For all other countries all sales are final.

To help offset some of the costs associated with a return, we charge $19.95 per return. While this fee does not cover the actual costs associated with a return, it enables our designer partners to accept returns and continue shipping internationally.

We accept timely returns of unused, unworn, unwashed, unaltered and undamaged items from the United States within 14 days from delivery date (per parcel tracking number). Your items must be returned in the original packaging, including any boxes, hangers, garment bags, and other signature packaging materials.

Please contact our Customer Service at hello@clothia.com to arrange a return and receive a shipping label. Please include your order number and your full name.

Since we work with small designers who ship internationally, we kindly ask that you do not order multiple sizes per item as it is expensive for our designer partners to process international returns. If you have questions about fit, style, or anything else, please contact us any time at hello@clothia.com, and we will be more than happy to help you!

Items from the categories listed below are considered “Final Sale” and are therefore ineligible for return. Final Sale items will have a noted “Item is Not Eligible For Return” on the product page, as well as within your checkout window and your confirmation email.

Customized Items / Fur Coats, Vests, Gillets, and Stoles / Hosiery / Jewelry / Lingerie / Swimwear / Vintage Items / Wedding Dresses

If you have any questions about the returns process, please let us know at hello@clothia.com. We are always happy to chat and hear your suggestions/feedback!